The second-hand marketplace Users Share Anger About Size Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
A different user, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
